Privacy Policy

A1Quest is operated by Kanaga Technology Limited ("Kanaga," "we," "us," or "our"), a company registered in Nigeria with its office at No. 15 Kings Avenue, Ojodu, Lagos. Kanaga provides Mathematics e-learning solutions for secondary students through its website and mobile application (referred to as "Services", "Platform" or "Site").
At Kanaga, we are committed to protecting your personal information and handling them with care and confidentiality, and in compliance with applicable data protection laws.

This Privacy Policy ("Policy") describes the type of personal information we collect about you, the reasons for collection, the parties we may share the personal information with, the security measures we have in place, your rights and choices, and how to contact us with questions or concerns about our data protection practices.
This Policy applies to our website, mobile application, products and services and does not apply to any other website, mobile application, products, or services that are not under our control, even if you access them through our website or mobile application.

By using or accessing our Services, you agree to the you agree to the terms and conditions of this Privacy Policy. You have the option of withdrawing your consent at any time by contacting us at kanagatech.it@gmail.com.

When you access or use our Services, we may collect the following information about you; name, username, password, telephone number, address, gender, email address, country, class, profile image, government-issued identity number and document, internet protocol (IP) address, device identifiers or unique identifiers, location, other device-related information.

We collect your personal information for the following reasons:

1. To provide you with our Services.
2. To create and manage your account.
3. For user authentication.
4. To verify your identity and/or location.
5. To manage your relationship with us.
6. To communicate with you and provide feedback on test, quizzes, assignments, and assessments.
7. To improve and update course materials for better engagement and learning outcomes.
8. To track and record student's progress, grades, and achievements and send reports.
9. To inform you about our products, services, offers, programs and promotions.
10. To improve our Services, Platform features and enhance your experience on our Platform.
11. To protect against unauthorized transactions, and malicious activities.
12. To send newsletters, technical notices, updates, security alerts, information about events and conferences, and administrative messages to you.
13. To carry out marketing analysis and allow you to participate in surveys and other forms of market research and promotions.
14. To manage billing and payment securely and accurately.
15. To comply with legal and regulatory obligations.
16. To carry out data analysis and audits.
17. To establish, exercise and defend legal rights.
18. For other purposes for which we will provide specific notice at the time of collection.

Your personal information will be processed on the following lawful grounds:

1. You have given consent to the processing of your personal information for one or more specific purposes.
2. The processing is necessary for the performance of a contract which you are a party or in order to take steps at your request prior to entering into a contract.
3. Processing is necessary for compliance with a legal obligation.
4. Processing is necessary in order to protect your vital interests or those of another person.
5. Processing is necessary for the performance of a task carried out in the public interest or in exercise of an official public mandate vested in us.
6. For legitimate interests pursued by us or any third party we disclose your personal information to.

We may share your personal information with our employees, partners, affiliates, customers, service providers, vendors, contractors, law enforcement, regulatory and government agencies, and also with third parties that you have given permission to access your personal data.
We may also share your personal information with third parties if we plan to make significant changes to our business structure, like a reorganization, merger, sale, joint venture, assignment, transfer, change of control, or any other major change involving our business, assets, or stock.

We may store and process your personal information in countries outside Nigeria, where we operate and also engage service providers in those countries. Your personal information will only be transferred to a recipient in a country that has adequate data protection laws, rules, contracts, a code of conduct, or certification mechanisms that provides adequate level of protection. If we need to transfer your personal information to a country without adequate data protection laws, we will do so under the following conditions:

1. If you agree to the transfer.
2. If the transfer is necessary for a contract between you and Kanaga, or for steps taken before making a contract.
3. If the transfer benefits you, and your consent is not required, or you would likely consent if we asked.
4. If the transfer is for public interest reasons.
5. If the transfer is needed to establish or defend legal claims.
6. If the transfer is necessary to protect your interest or that of others when you cannot give consent, either physically or legally.

We have implemented physical, technical, administrative, and organizational controls to protect the integrity and confidentiality of your personal information and to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Some of the security safeguards we have implemented include, but are not limited to, data encryption, firewalls, physical access controls to our building and files, and only granting access to a limited number of personnel who need access to the information to perform their duties.
We run a secure security architecture across applications, software, and processes to secure data from outsiders and abuse from insiders, and we use advanced tools to secure data at rest and in transit. We comply with a management system for business continuity, quality management, information security, and payment cards. We have also taken additional measures to ensure our system complies with industry information security standards.

We retain your personal information for the duration of your relationship with us and for such other periods as are necessary to comply with legal and regulatory obligations, for fraud monitoring, detection, and prevention, to verify your information with relevant government agencies or institutions, and for the period within which a person could bring a legal claim against us.
We will keep your personal information for as long as it is required and in accordance with the purpose it is being processed for, or for tax, accounting, regulatory, or legal purposes. We will keep the personal information for a period which enables us to handle or respond to any complaints, queries or concerns relating to our relationship with you. We may retain your personal information for a longer period in the event of a complaint or if We reasonably believe there is a prospect of litigation in respect to our relationship with you.
You may notify us whenever you no longer wish to hear from us and We will keep minimum information upon receipt of such notice to ensure that no future contact is made by us. We will actively review the personal information We hold and delete it securely, or in some cases anonymize it, when there is no longer a legal, business or user need for it to be retained.

You are entitled to a confirmation from us if we are storing or processing your personal information. If your personal information is being stored or processed by us, you can exercise the following rights:

1. To request information about the processing of your personal data, such as the purposes of processing, categories of personal information concerned, recipients or categories of recipients to whom the personal information have been or will be disclosed, the period for which the personal information will be stored, or the criteria used to determine that period, etc.
2. To obtain a copy of your personal information in a commonly used electronic format, except to the extent that providing such data would place unreasonable costs on us.
3. To correct your personal information or, if correction is not feasible or suitable, to delete your personal information that is inaccurate, out of date, incomplete, or misleading.
4. To request deletion of your personal information without undue delay where your personal information is no longer necessary in relation to the purposes for which it was collected or processed or where we have no other lawful basis to retain the personal data.
5. To restrict the processing of your personal information pending the resolution of a request, an objection by you, or the establishment, exercise, or defense of legal claims.
6. To withdraw your consent at any time when we are relying on consent to process your personal data.
7. To object to the processing of your personal data.
8. To object to automated decision-making and processing, including profiling, that produces legal or similar significant effects concerning you. This right will not be applicable where automated decision-making is necessary for entering into or the performance of a contract between you and us, authorized by a written law that provides suitable measures to safeguard your fundamental rights, freedoms, and interests, or was authorized by you consent.
9. To request the transfer of your personal information from us to a third party.
10. To file a complaint with the Nigeria Data Protection Commission.

You may file a complaint with us if you believe that any provision of this Policy or your privacy rights have been violated or if your access to our services have been compromised, to enable us to take the necessary steps towards ensuring the security of your personal data. All complaints should be emailed to kanagatech.it@gmail.com. Please note that you can also file a complaint at Nigeria Data Protection Commission.
We also have a duty to report personal information breaches that are likely to result in a risk to your right and freedom to the Nigeria Data Protection Commission within 72 hours of being aware of such breaches. You may also seek redress in a court of competent jurisdiction. We would, however, appreciate the chance to deal with your concerns before you approach the data protection authorities. Kindly contact us in the first instance by sending an email to kanagatech.it@gmail.com.

We reserve the right to update, modify, change, or revise this Policy from time to time. The changes will not be retroactive, and the most current version of this Policy will always be on this page and will continue to govern our relationship with you. We advise that you check this page often, referring to the date of the last modification on the page.
It is vital that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

If you have any questions regarding this Policy or how we handle your personal information, please email us at kanagatech.it@gmail.com.